Case study · 04

Rexall

Rexall

Rexall

Four years of weekly promotions for a national pharmacy chain, accessible from the first frame.

Four years of weekly promotions for a national pharmacy chain, accessible from the first frame.

Client

Rexall

Year

2022 to 2026

Role

Production Designer

Team

One of three designers on the account

Scope

Weekly promotions across flyer, web, email, PDP and in-store, plus paid social and motion

4 years

on the account

12+

ad formats

100%

AODA compliance

24 hrs

turnaround on many briefs

01

The brief

Multi-platform retail moves fast. Nothing can break.

Multi-platform retail moves fast. Nothing can break.

Rexall is a national pharmacy chain. Its promotions cycle weekly across flyer, web, email, product pages and in-store signage, often all at once and often on 24-hour turnarounds. I was one of three designers on the account, and every asset we shipped had to be AODA compliant. One off-brand or inaccessible asset breaks the whole experience.

02

Accessibility first

Designing for everyone, in every province.

Designing for everyone, in every province.

Rexall's customers skew older and less tech-savvy, so every layout had to read on a high-end screen and on a basic Android browser. Accessibility was the starting condition, not a final review: contrast, type size and clear calls to action were settled before the creative, not checked after it.

Pharmacy services messaging, set to be read at a glance by anyone.

03

The weekly cycle

A weekly cycle that can't afford a redraw.

A weekly cycle that can’t afford a redraw.

The risk on a weekly cycle is drift: five placements, three designers, and campaigns slowly pulling apart. I set up each week's files so they could be repeated and finished by anyone on the team, with type and contrast settled once instead of rechecked every time. The result was speed without drift.

Q4 Travel Health: one campaign across paid social, video and the landing page.

04

Motion

Three concepts. Four ratios each.

Three concepts. Four ratios each.

For an Oral Health campaign on Performance Max, I animated three concepts and delivered each one in 16:9, 1:1, 4:5 and 9:16, so the same idea could run wherever Google placed it.

Oral Health, Performance Max: three animated concepts, twelve deliverables.

05

Health categories

Sensitive categories need a careful tone.

Sensitive categories need a careful tone.

Beyond the weekly promotions, I designed category landing pages, site banners and solo emails, all in Figma. Skin, oral, travel and sexual health each needed their own tone, and sexual wellness in particular called for discretion as much as accessibility.

Category pages built for the web and mobile, in the same accessible standard as the promotions.

06

In hindsight

Business requirements and brand standards drove most decisions. I'd push earlier for heat mapping and engagement data, so the next round of creative starts from evidence, not just the brief.

Business requirements and brand standards drove most decisions. I’d push earlier for heat mapping and engagement data, so the next round of creative starts from evidence, not just the brief.

Business requirements and brand standards drove most decisions. I’d push earlier for heat mapping and engagement data, so the next round of creative starts from evidence, not just the brief.

© 2026 Romone Smith · London, Ontario

Back to top ↑

© 2026 Romone Smith · London, Ontario

Back to top ↑

© 2026 Romone Smith · London, Ontario

Back to top ↑